• Financial Center Representative - Southlake

    Job Description

    For more than 80 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with over $2.2 billion in USD assets and serves over 200,000 members through 14 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram’s readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being.    

      

    EECU is looking for a Financial Center Representative that will create energy and excitement around EECU products and services, providing the right solutions and the right products for our members. EECU is dedicated to delivering excellence in service and it starts with you discovering our member’s needs. The Financial Center Consultant I will rotate within the branch helping to support our members with products and services as needed. You may be the first person members meet in our branch when conducting teller transactions, but you are also the person who guides them – advising, suggestive selling and setting up their new products. We are looking for someone who is proud to represent EECU and who gets great satisfaction in creating lifelong members by developing sincere relationships.   

      

    Key qualifications for the Financial Center Consultant I:   

       

    • Ability to deliver great member experiences in our environment and be invigorated by constant personal interaction.   
    • Providing a complete service and sales experience for members resulting in exceeding sales goals on a monthly basis.    
    • Perform a broad variety of member service functions such as open business and consumer accounts and ability to solve operational issues and provide teller functions.   
    • Proactively initiate and support marketing initiatives within the branch.   
    • Responsible for building exceptional rapport with our members with providing excellence in service.    
    • Responsible for lobby coverage that includes concierge for branch, greets all members, answers calls, and assists or directs members to appropriate employees.      
    • EECU will, in compliance with applicable laws, evaluate an applicant's credit history. Only applicants with good credit history will be considered for open positions.     

      

     Candidates for EECU should possess the following knowledge and experience:   

       

    • Two years minimum experience in a retail or financial environment that requires excellence in service while building exceptional rapport with member/customers.   
    • Strong communication skills that let you converse freely and comfortably in all interactions with members.   
    • Bring enthusiasm and professionalism to EECU, with a high level of ownership and accountability.   
    • Thrive in a fast paced environment with the ability to prioritize multiple tasks daily.   
    • Good listener that is approachable, can problem solve and be empathetic.   
    • Relevant computer skills, solid math and written communication skills.   
    • High school diploma or equivalent.      

      

      

    EECU is an EOE/Vets/Disabled Employer.    

     We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans status or on the basis of disability.   

      

    Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief. Required to attend initial and ongoing annual Bank Secrecy Act training.   

      

      

      

    For more information on our organization and our best in class benefits please visit EECU Careers at www.eecu.org/careers.

    Contact Information
  • Upcoming Events

     
  • Privacy Policy 
     
    Last updated: 12/12/17
     The Southlake Chamber of Commerce operates the site https://www.southlakechamber.com/
    This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. 
     We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. 
     Information Collection And Use 
     
    While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include,
    but is not limited to your name ("Personal Information"). 
     Log Data 
     
    Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). 
     This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. 
     In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
     Communications 
     We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
     Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. 
     Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. 
     Security 
     The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 
     Changes To This Privacy Policy 
     This Privacy Policy is effective as of 12/12/17 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. 
     We reserve the right to update or change our Privacy Policy at any time and you should check this 
    Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. 
     If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. 
     Contact Us 
     
    If you have any questions about this Privacy Policy, please contact us. Southlake Chamber of Commerce   1501 Corporate Circle, Suite 100    Southlake, TX 76092   817.481.8200